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If you have forgotten your username you can now use your registered email address to login. Alternatively, if you reset your password an email will be sent to your registered address detailing your username.

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Email addresses can be changed via our Customer Services team on +44 (0)20 3426 1314 or at customerservices@fnlondon.com. All other details can be changed online within Customer Center.

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I have registered, but I get an "Activate Email" message after sign in.

An email has been sent to your registered email address containing a link for validating your email address. If you have not received the email please check your spam folder. If you still do not receive this email please contact Customer Services on +44 (0)20 3426 1314 or at customerservices@fnlondon.com.

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What are the delivery times for the newspaper?

For individual subscribers length and type of delivery is determined by your city and country. UK: 1-2 working days, Europe and North America: Up to 5 working days and Rest of World up to 10 working days. For detailed delivery times please contact our Customer Services team on +44 (0)20 3426 1314 or at customerservices@fnlondon.com

For Corporate subscribers please contact our Sales team for further information on +44 (0) 20 7572 3499 or at licensing@fnlondon.com.

When will my delivery begin?

Please allow up to 10 working days after you purchase a subscription for your first paper to be delivered.

What should I do if I have a print delivery issue?

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How do I cancel my subscription?

Cancellations cannot be handled by email or online. Please contact our Customer Services team to cancel your subscription on +44 (0)20 3426 1314 or at customerservices@fnlondon.com.

What is your cancellation and refund policy?

For online purchases and all other subscriptions, please read the cancellation and refund policy in our Terms & Conditions.

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I have signed up to receive email offerings but I am not receiving them, what should/could I do to receive them in future?

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