The Wall Street Journal

The Real Message Andy Jassy Is Sending to Employees on AI

Amazon’s delivery workforce is safe for now, but its office staffers need to get on the artificial-intelligence bandwagon

Amazon reaps a relatively small amount of revenue per worker.
Amazon reaps a relatively small amount of revenue per worker. Photo: brendan mcdermid/Reuters

Amazon.com chief Andy Jassy had a chilling message for employees this week: AI is coming for your jobs. But things at Amazon are more nuanced than that.

The company is unique among its big-tech peers: Amazon’s business model requires a huge number of warehouse workers and delivery drivers. The company reported 1.56 million full-time employees in its last quarterly filing—nearly seven times the total of the next-largest megacap tech giant.

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