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Why everybody is talking about chat

For years there was not much to say but now it is a hot topic. Financial News has the latest word

For decades financial instant messaging has been dominated by Bloomberg, with traders at the world’s leading financial institutions using the firm’s chat tool to talk to each other and clients.

But tighter budgets, increased regulatory scrutiny and privacy concerns have sent banks on a hunt for alternative tools, triggering the creation of a raft of new initiatives.

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