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Banks separate the wheat from the chaff

Talent management may look like a fad but managers say it has real value

Whether they are pop stars who insist on all-white dressing rooms or bankers with inflated bonus demands, gifted people have a reputation for awkwardness. A new strand of human resources theory, known as talent management, is evolving to cope with them.

There is more to it than just appeasing prima donnas, according to Rebecca Clake, a consultant at the Chartered Institute for Personnel and Development (CIPD) in the UK. She said: "Talent managers ask what an organisation should be delivering down the line. Then they develop people's abilities to help it get there."

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