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Banks should do more to combat online scams that spiked during pandemic

Online scams and frauds have spiked during the pandemic

The FCA issued just over 1,200 warnings about online scams in 2020, an increase of 100% on 2019
The FCA issued just over 1,200 warnings about online scams in 2020, an increase of 100% on 2019 Photo: Getty Images

Banks are not doing enough to combat the spike in online scams and frauds that followed the coronavirus lockdown, the Financial Conduct Authority’s enforcement head Mark Steward told MPs.

“I think the evidence is the banks are doing more. The question is should they be doing more than that? We think there are things they should be doing in addition,” Steward told MPs on the Treasury Select Committee on 14 June.

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