It has been three weeks since crypto lender Celsius Network took the drastic step of halting customers’ withdrawals. Many people are starting to wonder if they will ever see their money again.

Alla Driksne says she has six figures worth of bitcoin and ethereum — her life savings — tied up in a Celsius account. On 12 June, the company said it had paused customer withdrawals, saying it needed “to stabilise liquidity and operations.” Driksne couldn’t sleep for two days.