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Credit Suisse launches WhatsApp rival for staff as banks grapple with text tracking

The Swiss lender has designed a 'collaborative chat solution' to mirror WhatsApp as City firms amp up plans to monitor staff communication

By

Lucy McNulty

and

Trista Kelley

Credit Suisse launched a recorded WhatsApp-style texting service for its employees
Credit Suisse launched a recorded WhatsApp-style texting service for its employees Photo: Getty Images

Credit Suisse has launched a recorded WhatsApp-style texting service for its employees, following a pandemic-fuelled spike in usage of the popular messaging app, Financial News can reveal.

The Swiss lender has designed a “collaborative chat solution” to mirror WhatsApp, a person familiar with the move told FN. 

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