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Credit Suisse tells clients: ‘No need to take action right now’

In separate notes written for employees of the asset-management and wealth-management divisions, Credit Suisse instructed bankers and advisers to say that clients can still make payments, transfers and cash withdrawals

Credit Suisse Group has told its bankers to reassure clients that it is business as usual, even as those same employees worry about job security after rival UBS agreed to buy the troubled Swiss bank.

Within 90 minutes of the two banks announcing a $3.24bn deal on the evening on 19 March, Credit Suisse gave talking points designed to guide bankers and advisers on how to respond to clients' queries about the potential merger.

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