Accountancy

Deloitte triples number of auditors using AI chatbot

Big Four firm’s bosses say AI will have a positive impact on junior staff

Could new technology transform professional services roles?
Could new technology transform professional services roles? Photo: Cesc Maymo/Getty Images

The proportion of Deloitte’s UK audit staff using the firm’s in-house AI chatbot has tripled to nearly 75% over the past year.

Accountancy firms, banks and law firms have invested heavily in generative artificial intelligence tools for their frontline employees over the past two years.

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Bosses Should Never Speak First, or Even Second, in a Meeting