The UK’s financial watchdog has outlined its expectations for insurance companies during the coronavirus pandemic to ensure business continuity amid office shutdowns and possible staff shortages. The regulator for the industry in Europe issued similar guidance earlier this week.

As many City employees, including those employed by insurers, move to working from home and self-isolating, on 19 March the Financial Conduct Authority said it is “essential” that insurance companies have plans to manage and mitigate the operational impact of the coronavirus.