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Fidelity International turns to new surveillance tech to track staff communications

The company says the tech will enable ‘our ability to identify, stop and prevent adverse behaviours’ among regulated staff

Fidelity International is among firms grappling to find better ways to monitor home-bound employees during the pandemic
Fidelity International is among firms grappling to find better ways to monitor home-bound employees during the pandemic Photo: Getty Images

Fund management firm Fidelity International has invested in new surveillance technology to monitor the behaviour of its regulated staff more closely.

The $706.3bn asset manager plans to use software developed by SteelEye, a data analytics firm, to “capture and understand the intent behind the millions of communications that take place at Fidelity International every day,” said Eliza Dungworth, the head of legal and compliance for the firm’s investment division.

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