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Financial services is not an oxymoron

Customers and high net worth clients have little to complain about, but businesses are losing out

Let’s forget about politics, regulation and banker-bashing and spend a moment on banking as a business. Do you love your bank? Great service? Never slips up? Willing to recommend it to your boss or spouse? How about on the corporate level? Responsive? Value for money?

Always gets it right the first time? Discloses all the pitfalls and costs up-front? And on the investment banking level? Truly have your interests at heart? Would you trust it with your children's well-being?

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