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How banks can stop regulators’ WhatsApp crackdown

After Morgan Stanley's latest penalty, technology can help banks step up their monitoring to avoid the next fine from regulators

'Firms are bracing themselves for increased probes as regulatory bodies pay closer attention to enforcing the rules'
'Firms are bracing themselves for increased probes as regulatory bodies pay closer attention to enforcing the rules'

Brad Levy is chief executive of Symphony, a financial markets infrastructure and technology platform

The latest regulatory crackdown on unauthorised WhatsApps provides a timely reminder that this is not an issue which will simply drift away without action.

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