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Inside the City’s uphill battle to monitor staff messages

Banks are making new hires and changing their policies, but unauthorised messages are still flying around

By Justin Cash
Compliance teams are trying to monitor staff, but traders are finding ways around the rules
Compliance teams are trying to monitor staff, but traders are finding ways around the rules Photo: Getty Images

When a top City lawyer picked up Telegram as a new client, they were understandably excited. Interest in the encrypted messaging app was booming as bankers and traders backed away from WhatsApp after regulators slapped top banks with $1.8bn in fines.

There was only one problem: their firm’s IT department wouldn’t actually let them install it.

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