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An Audience With

Raymond James’ Peter Moores: ‘Our clients want to be close to the person making the decisions’

The CEO of Raymond James UK says the human touch is his firm’s USP – even for his 80-year-old clients who prefer Zoom calls

Peter Moores, who runs the UK arm of leading US wealth manager, Raymond James
Peter Moores, who runs the UK arm of leading US wealth manager, Raymond James

It has become a cliché to observe that the pandemic has accelerated existing trends across a wide range of industries. In wealth management for example, experts say that the experience of the last year is speeding up moves towards digitisation, automation, centralisation and remote access.

If true, that would appear to present a bit of a challenge for Peter Moores. The 53-old Irishman runs the UK arm of leading US wealth manager, Raymond James, whose business model would seem to embody the exact opposite of those trends.

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