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Refinitiv customers hit by data and FX trading outages

Eikon data terminals and foreign-exchange trading platform were hit by the outage, and are among the most widely used in financial markets

Refinitiv’s data and foreign exchange businesses have been hit by outages that have left some customers unable to log in.

The outage, confirmed by the company on May 14, is a blow for Refinitiv, the former Thomson Reuters Financial & Risk division. It is establishing its identity in the market as a standalone brand, following its leveraged buyout by a consortium led by private equity firm Blackstone in 2018.

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