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Restoring trust in expertise

We need expertise more than ever to solve the world's problems, but the question is how to ensure it is trustworthy

Restoring trust in expertise
Photo: Alamy

“Why did nobody notice it?” Britain’s Queen Elizabeth II famously asked the faculty at the London School of Economics in November 2008, just after the financial crisis erupted. Almost a decade later, the same question is being asked of “experts” following the extraordinary and unforeseen events of the past 12 months – from the United Kingdom’s Brexit referendum to Donald Trump’s election as President of the United States.

Experts in general, not just pollsters and economists, have been the target of much criticism of late. The eurozone crisis that began in 2010 was perceived by some as an elite creation that had painful consequences for the public at large. This was compounded by a crisis of conduct, as scandals broke out over the misselling of financial products, global currency manipulation, and the rigging of the London Interbank Offered Rate (Libor, the benchmark interest rate that some banks charge one another for short-term loans).

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