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Starling soars, RBS, Citibank struggle in league table of best banks

Third-placed First Direct continues to provide a much better service than its parent company HSBC

By

Will Hadfield

Monzo and Starling Bank have come out ahead of high street lending giants on the Which? survey for having the best to offer customers.
Monzo and Starling Bank have come out ahead of high street lending giants on the Which? survey for having the best to offer customers. Photo: Getty Images

Starling Bank has claimed the top spot in Which? Money’s annual ranking of the UK’s best banks for current accounts.

The mobile-phone app, which has no physical branches and only introduced online banking in October, dethroned First Direct as the provider of Britain’s best bank account, according to the ranking released on December 9.

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