The UK's financial services sector should train their workers in "human skills" such as emotional intelligence to "future proof" the sector against future crises, an influential City lobby group has said.

"Companies most likely to effectively navigate difficulties such as the Covid-19 crisis are those led by emotionally intelligent leaders," said a 14 April study from TheCityUK into the role financial and professional services companies can play in ensuring the UK's post-pandemic economic growth.