Commentary

Who will be AI winners in finance? Bet on the bankers, not the clients

Tech will make life easier and tasks cheaper — but don’t expect fees to come down

Sunday 30 June 2024 at 23:00

Who will be AI winners in finance? Bet on the bankers, not the clients

David Wighton is a columnist at Financial News

Who will be the main gainers from the widely expected AI revolution in financial services? Will it be the employees, the shareholders or the customers? Perhaps, as some AI optimists predict, it will be all three. But history suggests otherwise.